Returns & Exchanges

At Jule's Tomato Sauce, we stand behind the quality of our small-batch recipes and want you to be completely satisfied with your purchase. Due to the perishable nature of our products, we offer replacements or refunds for any items that arrive damaged or defective.

Return Process

• 1.
  Inspect Your Order

  Please examine your shipment immediately upon arrival for any signs of leakage, broken seals, or glass breakage during transit.

• 2.
  Contact Support

  Email our team at [email protected] within 7 days of delivery with your order number and clear photos of the damaged product.

• 3.
  Review Process

  Our quality assurance team will review your claim within 48 hours to verify the issue and authorize a replacement or a full refund to your original payment method.

• 4.
  Recycle or Dispose

  For safety reasons, do not return damaged food items or broken glass to us; please dispose of the product safely once your claim is approved.